1. What type of art do you offer in your store?
We offer original artworks created with acrylics on canvas and wood. Additionally, we provide Fine Art Prints on high-quality canvas, perfect for those seeking a faithful and long-lasting reproduction of an original artwork.
2. How can I purchase a piece of art?
Simply select the artwork you are interested in, choose the size (if applicable), and add it to your cart. Then, proceed to checkout and complete the payment. We accept various secure and easy payment methods.
3. Are the artworks original or reproductions?
All the artworks we offer are original, created by artists using acrylic techniques on canvas and wood. The Fine Art Prints are high-quality reproductions made on canvas to ensure the best possible fidelity to the original piece.
4. Do you ship to all countries?
Yes, we offer international shipping to all countries. No matter where you are located, we make sure your artwork reaches your doorstep safely and in perfect condition.
5. How long does shipping take?
Shipping times depend on your location and the type of product you’ve purchased. Generally, international shipments take between 7 to 21 business days. You will receive a tracking number to monitor your order.
6. Can I return an artwork?
Due to the unique nature of our artworks, we do not accept returns unless the item is damaged or defective during shipping. If you have any issues with your order, please contact us within 7 business days of receiving it, and we will work to resolve the issue as quickly as possible.
7. How do I care for the artworks?
To maintain the quality of the original artworks, we recommend hanging them in dry places and away from direct sunlight. Fine Art Prints should be framed under appropriate conditions to preserve the quality of the canvas material.
8. Do you provide certificates of authenticity?
Yes, all of our original artworks come with a certificate of authenticity signed by the artist, guaranteeing that the piece is unique and genuine.
1. Shipping Policy
At Iyah Art, we are proud to offer international shipping to all countries. Shipping costs and delivery times depend on the destination and the size of the artwork. All our products are shipped with tracking so you can keep an eye on your order’s progress.
Delivery Times:
2. Return Policy
Due to the unique nature of our artworks, we do not accept returns on original pieces. However, if you receive an item with visible damage or defects during shipping, please contact us within 7 days of receiving your order to resolve the issue. In this case, we will work with you to provide a refund or replacement.
3. Privacy Policy
Your privacy is very important to us. All personal information you share with us, such as your shipping address and payment details, will be used solely for processing your order. We do not share or sell your information to third parties. For more details, please refer to our Privacy Policy.
4. Terms and Conditions
By making a purchase on our site, you agree to our Terms and Conditions, which include acceptance of shipping times, payment policies, and return policies. We reserve the right to update these terms as necessary and will notify you of any significant changes.
5. Payment Security
We ensure that all transactions on our site are secure. We use trusted payment platforms that protect your personal and financial information, guaranteeing a smooth and safe shopping experience.
